We're here to help you take control of your digital well-being with LockZone. Below you'll find answers to frequently asked questions and ways to contact us for further assistance.
Frequently Asked Questions (FAQs)
- How do I lock an app?
- Open LockZone and navigate to the "App Selection" screen. Select the app you wish to lock and toggle the lock switch. You'll be prompted to set a passcode if you haven't already.
- How do I hide an app?
- Open LockZone and go to the "App Selection" screen. Select the app you want to hide and toggle the hide switch.
- What happens when I try to open a locked app?
- You'll be prompted to enter your LockZone passcode before you can access the app.
- Can I change my LockZone passcode?
- Yes, go to the "Settings" section within LockZone and select "Change Passcode."
- I forgot my passcode! What can I do?
- For security reasons, we cannot retrieve lost passcodes. You will need to uninstall and reinstall LockZone, which will reset all locked apps.
- Can I use LockZone for focusing?
- Yes, by locking distracting apps, you can create a focused digital environment. Lock social media, games, or other apps that interrupt your workflow or study sessions.
- Which devices and operating systems are supported?
- LockZone is supported on iOS 16 and later.
Contact Us
If you have any questions or require assistance not covered in the FAQs, please don't hesitate to contact our support team.
- Email Support: [email protected]
- In-App Feedback: Go to "Settings" > "Feedback" within the LockZone app.
When contacting support, please provide as much detail as possible, including your device model, iOS version, and a clear description of the issue you're experiencing.
Thank you for choosing LockZone! We're committed to helping you create a more balanced and productive digital life.